Location: Salt Lake City, UT
Salary: $45,000-$55,000/year | Full-Time | Exempt
Reports to: General Manager
Are you passionate about people, operations, and climbing culture? The Front Climbing Club is looking for a dynamic and people-centered Assistant Gym Manager to support our Salt Lake City team. If you're energized by building community, optimizing team performance, and maintaining exceptional member experiences, this leadership role is for you.
We are more than just a climbing gym-we're a hub for movement, creativity, and connection. The Front blends world-class climbing with fitness, art, and community programming, fostering spaces that feel as inspiring as they are inclusive. Rooted in innovation and authenticity, we strive to elevate every experience and empower every member of our team.
As the Assistant Gym Manager, you'll play a critical role in leading daily operations and supporting staff development. You'll work closely with the General Manager to ensure a seamless, high-quality experience for our members and a thriving environment for our team. Key responsibilities include:
Overseeing day-to-day operations, ensuring top-tier customer service and a clean, safe facility
Leading by example in desk operations, hospitality, and problem-solving
Supervising staff schedules and productivity, with ongoing coaching and feedback
Supporting recruitment, onboarding, and continuous training initiatives
Handling escalated customer concerns and enforcing gym policies
Monitoring retail and front desk operations to ensure transaction accuracy
Identifying and resolving maintenance and cleanliness issues
Partnering with leadership on staff reviews, operational planning, and improvements
At least 5 years of professional experience, including 2+ years in customer service or supervisory roles
Excellent multitasking, time management, and planning skills
Confident with Microsoft Office (Excel, Outlook); Rock Gym Pro experience is a plus
CPR/First Aid and Utah Alcohol certifications (or willingness to obtain)
Ability to work evenings and weekends as needed
A passion for climbing, fitness, and community programming
Strong conflict resolution, communication, and leadership abilities
Keen attention to detail and high standards for cleanliness and facility care
Enthusiasm for building community and supporting team growth
Health & Wellness: Comprehensive medical, dental, and vision insurance
Retirement Savings: 401(k) plan with company match
Lifestyle Perks: Free gym membership, food and retail discounts
Career Growth: Opportunities for development and advancement
Community Impact: Work in a space where connection, inclusivity, and creativity thrive
Location: Salt Lake County, UT
Salary: $45,000-$55,000/year | Full-Time | Exempt
Reports to: General Manager
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